Melbet Jordan Privacy Policy
At MelBet, your trust is everything to us. Operating under strict legal and moral guidelines, we are committed to handling your personal data with utmost care, transparency, and accountability. This Privacy Policy is crafted specifically for our users in Jordan, whose right to privacy is protected not only by local legislation but also in line with international data protection standards. Regardless of whether you access it through the MelBet app, your information is in safe hands.
The platform is operated and owned by Pelican Entertainment B.V., which is registered in Curaçao under Company Number 134359, and licensed by the Curaçao Gaming Control Board under license number OGL/2024/561/0554. The payment services are facilitated through Edric Ltd and Faren Ltd, which are registered in Cyprus. This legal framework ensures all data activities are of the highest level.
Legal Basis for Data Processing in Jordan
MelBet Jordan is compliant with the Kingdom’s data protection and cybersecurity regulations. Contract performance, compliance with law, legitimate business interest, and, where necessary, explicit consent are our legal bases for processing and collecting your personal information. Furthermore, our methods are aligned with global frameworks like the GDPR to give an extra layer of security.
Our approach is straightforward: we deal with data only when it’s legal, right, and relevant to your use of our service, whether logging in, placing a bet, or simply browsing MelBet online.
Types of Personal Data Collected
When you use MelBet through any means, including the app, we only collect what we need. This includes your identity details, such as full names and official ID, your account and contact information, technical identifiers for your device, and your transaction history. We keep this information securely stored and only access it to render services, verify identities, prevent fraud, and meet our legal requirements.
Purpose of Data Collection
The data we collect is essential to the safety and operation of the service. It allows us to authenticate your identity, keep unauthorized users from accessing our services, and securely process transactions. This data also allows us to deliver a seamless, personalized experience by setting preferences and making recommendations based on your behavior and preferences.
On a bigger level, information is used to fulfill legal requirements, primarily financial surveillance and anti-fraud systems. We can observe user activity for suspicious behavior that could indicate abuse or breach. We are careful, however, not to collect unnecessary or redundant data. Our systems are designed to minimize data usage and not invade.
Most importantly, your information are never used in third-party advertisement, and we don’t employ automated decision-making influencing users without human oversight. Every piece of information that we request has a clearly defined and good reason to collect in order to protect the user and the site.
Data Sharing and Disclosure
MelBet controls the passing on of your data how and when this is done. Your data is not sold or utilized commercially. You only share data where such a share is necessary in fulfilling our services or by law to fulfill our obligation. An example of necessary data sharing may include having data passed on to secure third-party institutions that handle payment, provide services of support, or assist with anti-fraud investigation purposes.
Information may also be provided to regulatory or legal authorities if and whenever such disclosure is required under Jordanian law or international regulatory demands. All of our partners or entities we cooperate with are bound contractually to protect your information and utilize it towards the intended purpose indicated by law or operation only. None of it is ever utilized for advertising or profiling.
Use of Cookies and Tracking Technologies
For your greater comfort while staying online and in the MelBet app, we use cookies and other similar technologies. They help us to remember your settings, provide you with stable functionality, and better understand your interaction with our services.
Cookies may be essential (e.g., facilitating login and navigation), functional (storing your currency or language), or analytical (helping track platform usage and performance). Even though these services improve your experience, you can turn them off in your browser settings. Some functionality will not work properly, however, without cookies, specifically that related to secure login or personalized content.
Data Retention Policy
MelBet keeps personal information only for as long as required to achieve the legal, business, or user service objectives. The length of time that we keep your information depends on the type of information and the purpose that it was collected for.
For instance, account activity-related information such as transaction records are kept for five years when the account is closed in order to satisfy financial and anti-money laundering regulation needs. Service messages and customer support issues are stored for two years in order to conduct quality control and settle disputes. Technical data like cookies is automatically deleted or anonymized after 12 months unless a shorter time-sensitive term is requested or required specifically.
Upon expiry of retention periods, all such information is securely and irretrievably erased from our systems.
Security Measures
Your personal data is at the heart of all we do. We trust strong tools and processes to avoid it being breached, such as:
- Data encryption in transit and at rest
- Multi-factor authentication for added account security
- Live threat monitoring through modern intrusion detection systems
In the event of any security breach, you are immediately notified, and steps are taken to secure your account.
User Rights and Age Restrictions
MelBet members in Jordan are entitled to full ownership of their personal information. You may access, modify, delete, or object to processing of data. You can also withdraw your consent in case processing relies on consent. You may exercise these rights by contacting our support or security team directly.
Significantly, MelBet imposes a strict age limit. Registration or use of our site is reserved only for visitors who are 18 years and above. Age authentication occurs upon registration and periodically to ensure this policy.
Changes to This Privacy Policy
As laws evolve and we develop our services further, we may update this Privacy Policy. Updates will be clearly posted on this page, and you can be notified through the MelBet app or by email. All users are encouraged to review the policy from time to time for major updates.
Contact Information
If you have any issues or wish to exercise your data rights, please contact us through one of the following methods:
- Customer Support: +442038077601
- General Enquiries:
Our team is prepared to help with matters of privacy, account concerns, or requests for data access.
We thank you for choosing MelBet Jordan. We remain committed to providing a secure, honest, and transparent platform for all your gaming and betting activities.
